Can I download the videos on Keenan Online?
To combat piracy, we currently do not allow the videos to be downloaded, but this feature will be available with the app.
Can I search for videos?
Yes, you can search for videos on the member's dashboard and also from the main menu, by clicking the icon on the top right section of the screen.
The videos are being blocked. Why?
Sometimes there can be a plugin embedded in your browser the blocks Vimeo. Be sure this is disabled. Some countries, like Indonesia, Cambodia, Malaysia, Thailand, Vietnam and China to name a few block Vimeo :( We recommend using a VPN service (NordVPN or TunnelBear for example).
The videos are taking a long time to load/ not play
Unfortunately there isn’t much we can do on our end for a slow connection, except to offer a few suggestions: try lowering the quality of the video, resetting your device, trying multiple network connections(wifi/cellular), trying multiple browsers, trying multiple devices.
Does Keenan Online include belt testing?
No, Keenan does not award ranks through the website. Keenan Online is only intended to expose you to techniques and concepts you might otherwise not have access to.
Can I watch from multiple screens?
Yes, you can use your account from multiple screens at the same time. Just don’t share your accounts with friends, they’ll probably watch it more than you and smash you.
My username/password isn’t being recognized.
Both username and password are case sensitive.